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Frequently Asked Questions
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What are your store hours?We are open Tuesdays through Friday from 10am to 6pm and Saturdays from 10am to 3pm.
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Where is your store located?Our address is 1424 Bypass 72 NE, Suite A, Greenwood, SC 29649. We are located in Burton Plaza across from Sonic on the Bypass and next door to Forever Young Salon and Spa.
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What is your store refund policy?Items purchased in store may be returned within 14 days of purchase provided they are still in new condition (unused), with all tags and packaging intact and accompanied by a receipt. Holiday decor items may not be returned after the holiday. For example: if you purchase a Christmas ornament on December 20th, we will not accept that item as a return after December 25th. Additionally, any custom ordered item is final sale and may not be returned. Further, we do not accept returns on any upholstery item. Please feel free to contact us if you have any questions about our return policy.
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What is your online store return policy?For Damaged Items: If you receive a damaged item, please contact us by e-mail within 3 days of receipt of the damaged item. Include all pertinent order information such as your order number, item number, and a description of the damage, including photos if possible. We will contact you within 24 hours to arrange a return, exchange, or refund. For Other Returns: If you would like to return an item ordered through our website, please contact us by e-mail within 3 days of receipt of the item. Include all pertinent order information such as your order number, item number, and reason for the return. We will contact you within 24 hours to arrange a return or refund.
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What is a Concept Board?A concept board is a digital presentation of ideas for your project on a single "board" or page. It may contain images of furniture, accessories, textiles, paint swatches, and other inspiration images to express an overall vision or plan for your space.
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